Connect directly with our Waynesville sales merchandiser desk for department holds and stock verification.
Reserve clothing, trail footwear, camp provisions, or barrel candies for 48 hours at our 63 N Main Street counters. You can explore a wide variety of clothing, footwear, outdoor gear, and old-fashioned candy online or at Mast General Store.
Submit a department hold or sizing inquiry
Every submission is routed directly to the floor merchandiser on duty. We confirm availability from shelf stock before setting items aside.
Clothing pricing opens at 24.99 USD each across select seasonal clearance racks on Main Street. Actual quotes depend strictly on item type, manufacturer brand, garment size, shelf clearance status, and department rack. Our catalog is inquiry-only: we process no automated payments and issue no binding quotes online.
Trading timetable and phone dispatch
The outfitter desk operates seven days a week inside our Waynesville store. Speak with floor merchandisers during active storefront hours.
Weekly Store Timetable
| Sunday | 10:00 – 18:00 |
|---|---|
| Monday | 10:00 – 18:00 |
| Tuesday | 10:00 – 18:00 |
| Wednesday | 10:00 – 18:00 |
| Thursday | 10:00 – 18:00 |
| Friday (Extended evening hours) | 10:00 – 19:00 |
| Saturday (Extended evening hours) | 10:00 – 19:00 |
During trading hours, sales merchandisers actively monitor telephone inquiries at 828-452-2735 and process incoming hold requests submitted through this page. If you call after hours, your voicemail is logged and returned the following morning when the doors open at 10:00.
Inquiry Submission
Specify department, item description, and preferred sizing in the outfitter form above.
Floor Stock Verification
A merchandiser verifies shelf availability and tag pricing on North Main Street.
Direct Merchandiser Reply
We contact you by phone or email within trading hours to confirm your hold.
Downtown Counter Hold
Items are held at our downtown counter for 48 hours for sizing and payment.
Physical storefront directions
Located in the historic center of downtown Waynesville in Haywood County, North Carolina.
Driving directions from Asheville and East: Take US-19/23 South (Great Smoky Mountains Expressway) to Exit 102 for US-276 South toward Waynesville. Turn right onto Russ Avenue and proceed 1.2 miles to Main Street. Turn left onto North Main Street; our store is located at 63 N Main St on the right side of the street.
Driving directions from Sylva and West: Take US-74 East/US-19/23 North to Exit 100 for Eagles Nest Road. Follow the signs toward Downtown Waynesville onto Main Street. Continue north through the town square to 63 N Main St.
Parking availability: Two-hour free street parking is available along both sides of North Main Street. Additional municipal parking lots are located directly behind the store block along Wall Street and Depot Street.
Trading Disclosures & Commercial Proof
Mast General Store operates under merchant registration in Waynesville, North Carolina, with continuous retail outfitter operations at 63 N Main St documented since our founding opening in 1991. The data controller is Mastgeneralshop, trading at mastgeneralshop.com. Postal address, written out in full: 63 N Main St, Waynesville, North Carolina St 28786, Waynesville, North Carolina, United States.
Commercial registry and inquiry terms take effect on October 13, 2026, under the laws of North Carolina, United States, with legal venue in Waynesville. Data subject inquiries under US state privacy laws (including California CCPA/CPRA) and GDPR are resolved within 14 days. Visitors maintain the right to submit complaints to their state Attorney General or to the California Privacy Protection Agency in California.
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For formal commercial inquiries, department hold verification, or data requests, contact our outfitter desk at [email protected] or call 828-452-2735 during trading hours.